Nuno Soares, a Researcher at CCG/ZGDV and a specialist in Maturity Models and Process Engineering for Digital Transformation, talks to us about the strategic role of this Institute in developing and applying disruptive methodologies aimed at the industrial sector and smart cities.
How can Maturity Models and Process Engineering foster technological innovation in industry and smart cities, and how does CCG/ZGDV position itself in this scenario?
At the CCG/ZGDV Institute, we understand that adopting Maturity Models and Process Engineering is a fundamental lever for innovation. By mapping the degree of digitalisation and existing processes, gaps and opportunities for improvement are identified, which directs precise technological investments. We support industrial companies and municipalities in designing a modernisation strategy based on solid technological approaches resulting from applied research, continuously enriched by fundamental research developed in Academia, accelerating competitiveness and sustainability.
How does CCG/ZGDV use these Maturity Models and Process Engineering to drive competitiveness and complete digitalisation in the industry and smart cities sectors?
At CCG/ZGDV Institute, we use Maturity Models and Process Engineering as a strategic roadmap, helping each organisation understand its current state and plan the adoption of the most appropriate technologies (AI, Iot, cloud computing). Through structured diagnostics, we assess digital readiness and map workflows, identifying critical points for improvement or automation. Based on this, we define evolution roadmaps that range from creating digital twins to introducing autonomous real-time response processes. In this way, we combine the strategic dimension (where to evolve and with what priorities) with technical implementation, ensuring data interoperability, systems integration and scalability of solutions.
Looking to the future, what initiatives will CCG/ZGDV develop in this area, and how do these align with factories' and municipalities' digitalisation strategies?
Our goal is to lead organizations to the highest level of digitalization. To achieve this, we invest in advanced Digital Twins and Advanced Data Analytics systems, including Predictive AI and Process Simulation and Optimization methodologies. Through these integrated solutions, we aim to create environments where production lines and municipal services become increasingly self-reactive, capable of adjusting parameters in real-time and anticipating potential problems. Participation in international networks (AIOTI, BDVA, EFFRA, IDSA) and national clusters (such as PRODUTECH) keeps us close to the specific needs of industry and cities, allowing us to develop solutions aligned with the significant challenges of connectivity, interoperability and sustainability. By combining this vision with our Maturity and Process Engineering approach, we ensure that each entity evolves in a structured manner, choosing the proper technological steps to maximize impact in terms of production efficiency and urban quality of life. In this way, we reaffirm the commitment of the CCG/ZGDV Institute to driving end-to-end digital transformation, promoting highly competitive and sustainable ecosystems.
